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Frequently Asked Questions





Q:1. What is the minimum order that we can place ?

We expect your minimum orders to be of at least US$ 1000. However, we understand that customers need to place smaller Sample orders in the beginning in order to test market our products. Samples against cost are available on request.


Q:2. What are your payment terms ?

A: All payment should be made in US dollars, unless otherwise specified in the quotation sent to you. We give the following options for payment: Full Advance Payment: This method is most convenient for small orders as it minimizes the bank charges involved in other methods of payment. You may send payment by Check or Bank Draft favoring Indian Handicrafts Company to our postal address, or, you may send Telegraphic Transfer (TT) or Wire Transfer to our Bankers under intimation to us.

Part Payment in Advance: For larger orders, we expect that you send 30% value in advance. Balance payment is payable against delivery of documents through your bank. This method involves Bank Charges which are payable by the customer.

Letter of Credit: We expect Sight Letter of Credit against bulk orders. This method involves considerable Bank charges. All Bank Changes as per the terms of Letter of Credit, must be to the account of the buyer.

Credit Cards: We accept small payment only by Credit Cards.


Q:3. Please give some information on Shipping mode and charges ?

A: Normal mode of shipment are - "Sea Freight" and "Air Freight". However we also use Courier, Post, EMS etc. upon requests from customers. It is your option to ask for prices inclusive of shipping costs or we can send the goods on "Freight To Collect basis".
The shipping charges vary according to the size of shipment, destination and Mode of dispatch. C.I.F. rates are quoted if you inform us the exact quantity, destination and mode of dispatch preferred by you.


Q:4. How can I get a Quote / Price List / Catalogue ?

A: Please go to Contact Us page and fill the form.


Q:5. Do you have a quality control department ?

A: Yes. We work hard to achieve the standards set by our clients. Every process from prototyping to bulk production passes through stringent quality controls.


Q:6. Which are the countries to which we export our products ?

A: We export to about 100 countries all over the world


Q:7. Tell me something about your company history.

A: We are a professionally managed company with more than 10 years of experience. Our products are being exported to over 100 countries and appreciated for their quality and latest designs. With Founder & CEO Ashwini Sharma at the helm of affairs, the company is poised for a major leap towards growth and success.


Q:8. How can I contact Indian Handicrafts Company ?

A: You can contact Indian Handicrafts Company by E-mail, Phone or Post.
Head Office : D1/36, Sector 7 Dwarka, New Delhi 110075, INDIA
Skype : ashwinisharma301
Telephone : +91-9310247215
Email : info@indianhandicraftscompany.com



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FAQ

Indian Handicrafts Company

New Delhi

India